A shopper who already knows you
Skin tone, hair, eyes, the occasion — the digital human builds a personal style profile from the conversation and recommends what actually suits each customer.
E-commerce
A personal shopper for every customer — built, deployed and managed by UNITH
Tired of watching shoppers scroll and leave? UNITH, the enterprise AI partner behind real-time conversational digital humans, builds personal shoppers that listen, style complete looks and guide customers from browsing to checkout — in your brand's voice.
- Complete styled looks
- Real-time conversation
- Guided to checkout
- 40+ languages
Meet NORA
The most human way to shop online.
NORA is a personal shopper built by UNITH for fashion e-commerce. Watch her style a real customer — then imagine her trained on your catalog.
Personal shopper demo
Your customers scroll, and scroll — and leave without buying.
Online stores give shoppers thousands of options and no one to ask. Filters don't understand style. Search doesn't understand occasions. So customers scroll until fatigue wins, fill carts they abandon, and buy the safe item instead of the right one — or nothing at all.
In a physical store, your best salesperson solves this in two questions. UNITH brings that person online: a digital human trained on your catalog and your brand, who listens to what the customer actually needs and styles a complete answer — for every visitor, at once, around the clock.
What UNITH builds for you
An expert in the aisle, for every aisle
Complete looks, not just products
She doesn't show items — she styles full outfits from your catalog and explains why each piece works. The reasoning is the difference between a filter and an expert.
Just talk to her
Customers speak or type naturally. She listens, understands and advises in real time — refining the look with every answer, like a conversation in your best store.
Trained on your catalog
Connected to your product data — availability, pricing, imagery — so every recommendation is in stock and on brand. We manage the integration and keep it in sync.
Ask. Refine. Add to cart.
The conversation ends where it should: items land in the cart from the dialogue itself. No detours, no dead ends — a guided path from "just browsing" to checkout.
Your brand, every language
Appearance, personality and tone designed with your team, speaking 40+ languages — the same premium experience for every market you sell in.
24/7
Personal styling, every visitor at once
40+
Languages, one shopper
Real-time
Conversation, voice or text
7,000+
Tool integrations via Zapier, Make and n8n
Platform capabilities — deployment KPIs are defined per engagement.
How UNITH delivers
From your catalog to a live personal shopper — fully managed
We don't hand you a widget to configure. We design, build and deploy the entire experience. Here's what that looks like for e-commerce.
Design & build
We design your personal shopper with your team — appearance, personality, styling logic — and build her on your catalog, brand guidelines and merchandising rules. Full blueprint before a single line of code.
Integrate & launch
UNITH handles the full technical integration: product feed, storefront embed, cart actions and analytics. We run QA against your real catalog and manage the rollout across your markets.
Measure & scale
Conversation analytics show what customers ask for and where they hesitate. We optimise the styling logic continuously and scale to new collections, seasons and languages as you grow.
FAQ
Frequently asked questions
How does the personal shopper know my catalog?
We connect the digital human to your product data — catalog, stock, pricing and imagery — during the integration phase. Recommendations always reflect what is actually available, and UNITH manages the sync as your catalog changes. Your team never maintains a second product database.
Can customers buy directly from the conversation?
Yes. The conversation is wired to your storefront: when a customer decides, the item goes to the cart from the dialogue itself, and checkout happens in your existing flow. The shopper guides the decision; your commerce stack closes it as it does today.
Does it replace on-site search and filters?
It complements them. Search works when customers know exactly what they want; the personal shopper wins when they know the occasion but not the answer. Both run side by side, and the conversational path captures the visitors filters lose.
Which e-commerce platforms does UNITH work with?
UNITH integrates via API with the major commerce platforms and connects to 7,000+ tools through Zapier, Make and n8n. Integration scope is defined during the design phase — our engineers build and maintain the connection, not your team.
Can the shopper match our brand look and tone of voice?
Completely. Appearance, wardrobe, personality and conversational tone are designed with your team, and the same shopper speaks 40+ languages — so the experience is consistent in every market you sell in.
Build a NORA for your brand.
Your catalog, your brand voice, your markets — a personal shopper designed and deployed end to end by the team that built the technology.